Web Sync is degraded

Incident Report for ShockAI

Identified

Web Sync has degraded functionality. Two commands are not working: Start Recording and Format disk. Engineers are fixing both.

Starting a recording from the unit (hardware trigger) works.

We will update this page as those commands ship.

Posted Aug 27, 2026 - 10:00 AEST

This incident affects: Devices (Web Sync).